Warranty Claims

For warranty claim returns call (800)200-8470 or email us at CustomerService@MantissaCoporation.com

Be prepared to provide the following:

• Part number
• Description of the part
• Defective disposition of the component

Mantissa Corporation will issue to you a RMA (Return Material Authorization) number.

Ship the part(s) to us pre-paid. Mantissa will cover the return shipment costs of eligible warranty replacement parts.

Please note: All defective parts will be inspected to establish the validity of the claim. If a claim is denied, you will be provided a written statement of explanation. At that time, you may be requested to provide a purchase order number for a replacement part.

Mantissa Corporation
Leaders in Material Handling Systems
616 Pressley Road ∞ Charlotte, NC 28217
ph (704)525-1749 ∞ fax (704)525-6129
Contact Mantissa

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